1. Value
How your product improves the customer’s life. Focus on solving their problems.
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How to Create Value
–
Understand your customer’s needs.
– Customize your pitch to solve their pain points.
2. Trust
Trust is when your customers believe you’ll deliver on promises.
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How to Build Trust
– Be honest and transparent.
– Always deliver what you promise.
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3. Relationship
means making your customers feel valued and heard. It’s not just one sale; it’s a partnership.
Building Relationships
– Stay in touch with customers.
– Provide support and value beyond the sale.
Real-World Success
Amazon builds trust with easy returns and consistent service
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8. Conclusion
Focus on Value, Trust, and Relationship to create loyal customers and long-term success.