1. Stay Calm and Listen Actively
1. Stay Calm and Listen Actively
2. Empathize with the Customer's Situation
2. Empathize with the Customer's Situation
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3. Handle Objections Positively
3. Handle Objections Positively
4. Keep the Focus on Value Over Price
4. Keep the Focus on Value Over Price
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5. Adapt Your Approach Based on Customer Type
5. Adapt Your Approach Based on Customer Type
6. Set Realistic Expectations
6. Set Realistic Expectations
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7. Maintain a Positive Attitude
7. Maintain a Positive Attitude
8. Ask for Feedback to Improve
8. Ask for Feedback to Improve
9. Use Data to Anticipate Challenges
9. Use Data to Anticipate Challenges
10. Follow Up After the Sale
10. Follow Up After the Sale